One flat fee.
No surprises.
Priced by how many people you employ, not how many tickets you open. Every plan includes every service. The only extras are the vendor licenses you'd pay anyway, and we tell you about those up front.
- Dedicated IT Manager, Cowkeeper AI, SecureStart and Academy in every plan
- One-time setup fee covers your organization's IT Reset
- Vendor licenses at the vendor's price, never marked up
Not included, billed by the vendor: Google Workspace / Microsoft 365, device management (MDM), endpoint protection (EDR), email security and backup. We'll estimate these for your stack during discovery.
Get started with this planEvery band, every service.
The services don't change between bands. The headcount does, and so does the amount of work, so the fee does too.
Every plan includes the same services, with sensible limits on devices, locations and project work written into your agreement so there's nothing to argue about later. Human support runs business hours in your time zone; Cowkeeper AI is always on.
What the fee covers.
All of it, in every band. The right-hand column is where other providers hide the add-ons; we'd rather show you.
| Area | Included in the fee | Separate |
|---|---|---|
| People | Dedicated IT Manager · support technicians · security specialists · quarterly review | 24/7 staffed coverage |
| Email & identity | Accounts, aliases, groups, MFA help, recovery with verification, SPF/DKIM/DMARC, forwarding reviews | Complex migrations |
| Devices | Inventory, enrollment, encryption and agent verification, lost-device response, authorized lock/wipe | Physical repair, onsite visits |
| Security | Cowkeeper Baseline, exceptions register, alert intake from your vendor tools, phishing triage | Forensics, pen testing, certification |
| Onboarding & exit | SecureStart for the organization and every employee; offboarding with evidence | Nothing extra |
| Training | Cowkeeper Academy, custom phishing scenarios by your Cowkeepers, Phish & Learn sessions, certificates, refreshers | Nothing extra |
| Help | Cowkeeper AI for every employee; human tickets in business hours; remote support | Servers, unusual networking |
| Licenses | We choose, configure and manage them | Paid to the vendor, at cost |
How we count, and when the band changes.
You'll see the count, the rule and the next check date on your Billing page at all times. No band change happens without you seeing it coming.
Pricing questions.
If yours isn't here, ask your IT Manager. Or ask Cowkeeper AI; it has read this page.
Is there a minimum term?
We propose a 12-month agreement because the IT Reset in your first month is real work. The terms are written down before you pay, and we would rather you leave happy than stay stuck.
What happens if we hire ten people in a month?
Your weekly count moves. If it sits in a new band for two consecutive weeks, the new band applies from the first of the next month. You see this on your Billing page before it happens.
Do contractors count?
Not by default. If contractors use company accounts and devices and you want them covered by SecureStart and the Academy, ask us to include them and they count like employees.
Why is the setup fee one-time?
It covers SecureStart for your organization: discovery, baseline assessment, remediation and launch. After that, new hires onboard through the monthly plan at no extra cost.
Can you estimate our vendor license costs?
Yes, during discovery. Google Workspace or Microsoft 365, device management, endpoint protection and backup are priced by those vendors; we tell you what we recommend and what it costs at their list price before you commit.
Know your number. Then meet your IT Manager.
Thirty seconds to a plan. No sales call unless you want one.